Welcome to Valley Medical Group
PREVENTION & MEDICAL CARE TO HELP YOU LIVE BETTER, LONGER.
Valley Medical Group Patient News
June 15, 2020
Issue #3
We hope you and your family are well and staying safe. While the impact of the pandemic in our region seems to have slowed, we all still need to be cautious. The virus is still here. It is still highly contagious and dangerous. The reopening of states across the country may mean more contact with people from other communities where the virus is more prevalent. While some information about the virus may be unknown or confusing, what we do know is that social (physical) distancing, frequent hand washing and wearing a mask really do help to reduce spreading the virus.
At VMG we are doing everything we can to keep you and our staff safe. That’s why we are redesigning our care processes to give you better, safer access to the services you need now and in the future
Telehealth Visits
Our experience in the last few months has taught us that many medical conditions can be well managed with video visits (or if video is not possible, by telephone). Patients have told us that they like the convenience and really do feel helped. Our practitioners agree.
We have begun using a new, easier to use, telehealth system that is built into our electronic health record. It’s simpler for patients and practitioners alike, provides better quality audio and video, and there’s nothing to download.
Respiratory Clinic
We have designated areas in our health centers for patients with possible respiratory infection. This allows us to limit exposures to others and prioritize our Personal Protective Equipment use. These areas receive specialized cleaning and disinfecting procedures.
Open Air Visits
Since close proximity in enclosed spaces tends to increase risk of exposure, we have created “open air” visits. With sturdy tents offering patient privacy and protection from the elements, we are offering vaccines, therapeutic injections, and lab draws. We may even have practitioners see patients car-side should a brief visualization of a problem area be needed.
Hybrid Visits
If we do see you in person, we are frequently doing hybrid visits (part by video and part in person). This allows us to collect patient information and history virtually, reducing exposure. This is followed by a brief in-person exam, and then video again to discuss findings, concerns and recommendations.
Prevention and Early Treatment
Finally, we want to reiterate that we believe in the power of preventive care. Please do not hesitate to call us about your health concerns and please don’t delay needed care because of concerns about the virus. We are doing everything we can to keep you safe and we’ll keep redesigning our care processes to give you better, safer access.
Please call the office to schedule a visit and check vmgma.com for more information on services.
Stay safe. Stay well. Stay connected.
Joel A. Feinman, Ph.D.
President
Patient Resources for personal Face Coverings
Information regarding Pediatric Visits
OUR STAFF TAKES PRIDE IN SERVING ADULTS, ADOLESCENTS, AND
CHILDREN IN A COURTEOUS AND RESPECTFUL MANNER.
OUR SERVICES
Valley Medical Group offers our patients the finest medical care available in the services listed below.
PATIENT CENTERED MEDICAL HOME
Valley Medical Group (VMG) has been certified by the National Committee for Quality Assurance as a Level III Patient - Centered Medical Home. What does this mean to you, our patient?
At VMG, you select a primary care practitioner as your first stop for any preventative or acute care. Your primary care practitioner will, over time, get to know you and your family, your preferences and values for medical care, and be in the best position to provide education, support, encouragement, and care whenever necessary.
CONTACT US
Valley Medical Group can be contacted through each of our offices listed below.
31 Hall Drive
Amherst, MA 01002
Phone (413) 256-8561
Fax 1-866-644-0869
Office Hours:
Monday-Friday, 8am-5pm
Closed Saturday and Sunday
Full service laboratory on site.
Hours are Monday–Friday, 8am–5pm
238 Northampton Street
Easthampton, MA 01027
Phone (413) 529-9300
Fax 1-866-644-0870
Office Hours:
Monday-Friday, 8am-5pm
Telephones, 8am-5pm
Closed Saturday and Sunday
Full service laboratory on site.
Hours are Monday–Friday, 8am–5pm
329 Conway Street
Greenfield, MA 01301
Phone (413) 774-6301
Fax 1-866-644-0871
Office Hours:
Monday-Friday, 8am-5pm
Telephones, 8am-5pm
Saturday Urgent Care, 10am-1pm
Telephones, 9am-1pm
Full service laboratory on site.
Hours are Monday–Friday, 8am–5pm
Saturday, 8am-10:30am
70 Main Street
Florence, MA 01062
Phone (413) 586-8400
Fax 1-866-644-0872
Office Hours:
Monday-Friday, 8am-5pm
Telephones, 8am-5pm
Saturday Urgent Care, 8am-4pm
Telephones, 8am-4pm
Sunday Urgent Care, 8am-12pm
Telephones, 8am-12pm
Full service laboratory on site.
Hours are Monday–Friday, 8am–5pm
Saturday, 8am-11:30am